Hold tight! Dozens and dozens of updates are in the pipeline. The GEJ crew is hard at work day and night sorting out the materials that are guaranteed to make you brock wild in the place!
Respect to Scott Manion
Respect to all admin and regulars.
Respect to all active DJs with mixes waiting to be hosted. Just cool. You haven't been forgotten.
this place is so fucked up that it's making my head spin. all rules of reason, logic, and business practice fail to apply to this repulsive store. i feel like someone slipped me a crazy pill this shit is so backwards.
* BLATANT MISLEADING - every single aspect of there ''customer service'' statements is false. the signs of being mislead are everywhere (especially once you've made a purchase). notice their feedback section - 100% superlatives. check the independent feedback here http://shopping.yahoo.com/merchrating/user_rv.html;_ylt=AlqsS6bZtu3eG1EvXsPCEaobFt0A;_ylu=X3oDMTA2bTQ0OXZjBHNlYwNzcg--?merchant_id=10363143 - quite different. more examples of how they mislead below...
* ZERO COMMUNICATION! - they will not respond to emails at all - never. not once. i called them and the least helpful conversation of my life ensued. "Gok" had zero answers to my questions and apparently very little confidence in my intelligence. he flip-flopped information several times in 2 minutes... started to give me a tracking number and then said "uh, well, umm, could you just call back on Monday?'' - i agreed knowing that i was immediately cancelling the charge on my card once i hung up. he could not tell me if my order was in stock, if it had shipped, when it may ship, if i had been charged - or anything. i felt like i was interrupting the guy between bong rips.
a dj store run by dj's is cool - but proper and professional business practices should still be in effect - my perception is that the service and overall operation is similar to that of buying a nickel bag from a teenager in a filthy Grafix shirt. not to mention that it's illegal for a business to make claims that you have no intention of seeing thru (false advertising). i would not have chosen this place if their description and promises matched their actual performance.
what pisses me off the most is that they just assume their customers are total fucking idiots. for example, my "tracking confirmation" is a link to my shopping cart!!! listen fuckface - i know that i ordered an item - I WANT TO KNOW WHERE THE FUCK IT IS OR AT LEAST THAT YOU KNOW ANY SINGLE THING ABOUT IT. who falls for this shit (that a link to my shopping cart is my tracking information) ? wait a second, where is the tracking number period???
i'm not the guy to complain about this type of shit either. if a waiter brings me the wrong shit, i'll most likely not even say anything - they fucked up, oh well. but these people are on another level. their slogan should be... "Are you a customer? Did you pay? Yes? WELL THEN FUCK YOU SUCKER!!!" they honestly act as if their customers are too stupid to see thru their bullshit and fall for their gimmicks and excuses.
i'm sure someone out there has had a terrific experience with topdjgear.com, but be sure to follow the feedback link above - i'm not alone.
by the way, none of this was apparent before i made the purchase (didn't find the feedback link until after).
"I cannot presently rate this company since I have not received the Item that I ordered yet. I dont know whether it is due to the Christmas rush, item not in stock, or what since I havent received any communique from them either. Right now I would have to go with poor all around except that it was easy to order the item and the price was reasonable."
"Got a Pioneer CDJ-1000 MK2. Was easy to purchase and luckily in stock. Their website claims that any orders over $200 are free and that 1 day shipping is only $30 more. My item was not that large and they charged me $87 extra for shipping, so their website is deceptive - you will get charged w/ prices different from the ones stated! Also, this is a $1000+ piece of machinery I purchased, and they just slapped the shipping label on the original box and sent it out, the box was damaged all over the place but I think my CDJ survived. Other merchants I have ordered from carefully rebox your stuff so it doesnt get damaged - especially when they send delicate and EXPENSIVE goods - so I was very upset with the packaging. WIll probably not reorder from them again. Also, Ive seen cheaper prices for the same item on other sites, this place is not the cheapest. At least I got my CDJ on the date stated, so I give these guys a 3. "
"I paid for the product and a month later was still waiting for it (back ordered), then when I finally cancelled the order they debited me again instead of crediting me, but in the end they worked everything out and I was credited the full amount. After everything was said and done they took care of me and I would probably attempt to do bussiness with them again. Their customer service was pretty good."
"I am one of our customer. I have a question about my last order. Several months ago, I ordered Vestax Handy Trax Portable Turntable on the internet (Yahoo Shopping). Date : 2005 July. Order# : topdjgear-20988 (perhaps) But I didnt get my order yet. I emailed several times to ask you to let me know what happened. But, the answer that I received was that something was wrong about the order and I have to wait a few more days. 5 months have passed since I ordered the "
"I made a purchase from you guys a long time ago for some sefour dec plates, and i ended up waiting for the color to arrive in stock long after paying. I then cancelled the order and was told that my money would be reimbursed to the credit card. I have since called twice and spoken with someone who has assured me that my money would be returned, so please contact me by phone or email to update me on what is being done about this."
"I placed my order more than 2 weeks ago and still have not received it. What i ordered was very critical to me paying my bills and it never said anything on the site about not being in stock, if fact it said that the order would be filled and ship within 24 hours. I would have gotten what i ordered elsewhere if i had known it was gonna be weeks before i got it and i needed it within 3 days. To date i still have not received my product after numerous calls to customer service who keeps telling me "
"I placed an order on October 24th 2005, it is now November 21th and I still havent received my order. My account was debited a few days after the order. I have yet to receive an email to notify me of the status of my order. Ive tried calling during regular business hours spoke with someone who said they were going to email me the info but, it was never sent."
"I ordered products from this merchant and paid extra for 2-day air shipping. The item was in stock but didnt ship for a week with no explanation from them. I contacted them by phone and email repeatedly and they did not ever return my call. I cancelled my order because I would not have received it in time. When I finally got them by phone, they said they would send me a personal email with my credit information and that my credit would be done in a week. It has been over a week and I still"
"never was sent an e-mail telling me it was on back order. I had to call them. It took almost three weeks."
"Youre items take an extremely long time to deliver. It also took about 2 weeks for me an email to rate your website. Its been almost three weeks already and I still havent received my items. I dont even have tracking access to see if my order was even sent out. Im not happy what so ever about the service of the website."
"It has been 4 business days since my order for an IN-STOCK item was placed. I called their office today and my order had still not even been shipped out. Not to mention the man on the telephone was implying that I was being unreasonable for wondering where my item was. This is taken directly from their website: 5. Immediate Shipment 95% of all orders are processed the same day, assuring our customers of prompt delivery. Merchandise in stock will usually ship within 24 hours of order"
"Well, I placed my order on 11th July. It is now 17th October. I paid $97.80 (around £55.00) and have still not received ANYTHING and I cannot get in touch with the seller. I have had to telephone my bank, Visa credit card company and a legal representative to sort this out, as topdjgear and paypal are not interested. Stay away. I hope a trading standards representative shuts them down quickly."
"The worst customer service I have seen with a on-line company in a while. Takes forever to answer questions about the order. Three weeks and still no responce. Do not order form these guys if you wnat your merchandice immediatley"
"Made a mistake in my order.Charged me before my order was shipped.Then the order was late by a month and missing a product.This was then sorted out two weeks later.There was not enough communacation after the mistake in my order which was furustrating and it was not clear if they believe my story about the mistake."
"dont bother, take much too long, and dont answer e-mails, and tell its being sent,when they aint even got the stuff in stock. I have waited neally two months for thus order and still have got it."
"BACK AGAIN!!JUST A SHORT WHILE AGO(ABOUT 30 MIN)I RATED THIS MERCHANT & WHILE ON THE PHONE FILING A COMPLAINT WITH MY BANK, TOPDJGEAR LEFT ME A MESSAGE ON MY PHONE STATING THAT THEY RECIEVED MY MERCHANT RATING AND WERE GOING TO HELP RESOLVE THIS PROBLEM THAT I AM HAVING WITH THEIR COMPANY. THEY TOLD ME THEY HAVE NEVER SPOKEN TO ME ON THE PHONE AND THAT THIS IS THE FIRST TIME THEY HEARD ABOUT THE SITUATION. (OBVIOUSLY BECAUSE THEY DONT ANSWER THEIR PHONE SO YOU KEEP CALLING BACK AND WASTING ALL"
"WORST ONLINE STORE ON THE WEB!!!!I PLACED AN ORDER ON AUG 9 AND TODAY IS THE 26TH. I HAVE BEEN WAITING FOR MY ORDER FOR THREE WEEKS NOW, WHICH IF THEY WOULD SHIP THE ITEMS IN 24 HOURS, LIKE THEY SAY THEY DO, IT WOULD HAVE CAME IN A WEEK, NOT THREE. THEIR SITE DOESNT SAY IF THE ITEM IS IN STOCK OR NOT. I WAS NEVER NOTIFIED ABOUT ANYTHING, SO I ASSUMED IT WAS IN STOCK. I CALLED THEM ON A TUESDAY OF AUG 23 AND THEY SAID MY PACKAGE WAS SHIPPING OUT THE SAME DAY AND THAT IT SHOULD BE HERE FRIDAY"
"you sent me a review to fill out when i have yet to receive the package, and i ordered it a while ago now...im not impressed"
Oh gosh. My friend had the exact experience a couple months ago when he bought a $4,000 drum set. He ordered from a magazine called Musician's Friend. They charged him for the set-told him it was on it's way and then it starts not showing up everyday. THEN after they told him that it should be there anyday, they tell him that the set was never sent and that they had no others in stock. Took another month after that to recieve an almost completly different set.
Thanx for the advice Hook.
Reminds me of my ordeal with a particular mixer manufacturer out of the UK in the late 90's......don't know how Intimidation stayed in business as long as they did
Holy shit hook. I just got done reading abuot 50 of those comments how could their overall rating be 5 stars when there are SOOOOOO many people that are saying how shitty they are? How does a business like that get away with being so shady? Why hasn't anyone reported them, or taken them to court about the merchandise that they haven't received? Fuck man, if you pay for something you damn well better receive it!
JFK Blaze October 06 2008 all good now - it seems - is it burnrate & gej?
JFK Blaze October 06 2008 That Yahoo sh!t was scaring me peeps - No amens or old skool - f*** man
BurnRate October 05 2008 I got that error message yesterday too. Stupid cos I don't even use Yahoo. I closed down Firefox and then restarted it and it worked.
GRITTY October 05 2008 Yeah dan maild me he's bin locked out..
shadowdemon October 05 2008 or if you have yahoo messenger log into that then try access mails
shadowdemon October 05 2008 if your using a proxy server try switching it off.
shadowdemon October 05 2008 ez gritty - yahoo error 999, means your ip has been banned by yahoo. it normally resets its self after 48hrs...
GRITTY October 05 2008 anyone that knows how to resolve "Yahoo error 999" please contact [email protected] ---- gej is locked out!"
gej October 05 2008 haha - not really a red alert, just frustrating... not sure it it's fixed, but i'm on. Yahoo can just blow me right now
GRITTY October 05 2008 Two shouts below v important ..all crew please read..
Elite October 05 2008 Big ups to the old skool massive. If I didn't have Jungle and dNb I'm sure I'd be in a rubber room..
